Privacy Policy

Last updated: November 22, 2024

1. Introduction

Welcome to Knopp ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using Knopp, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile information you choose to add (job title, industry, etc.)

2.2 Content You Provide

To provide our AI content generation service, we process:

• Article URLs you submit for post generation
• Screenshots you upload to Comment Coach
• Topics and ideas you enter for content creation
• Your content preferences (tone, category, language)

2.3 Usage Data

We automatically collect:

• App usage statistics (features used, generation counts)
• Device information (device type, operating system)
• Error logs for troubleshooting

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Generate personalized LinkedIn content using AI
• Improve our AI models and content quality
• Process your subscription and payments
• Send important service updates
• Respond to your support requests
• Prevent fraud and abuse

4. AI and Content Processing

Knopp uses artificial intelligence to generate content. Here's how we handle your data:

• Content Generation: Your inputs (articles, screenshots, topics) are processed by AI models (OpenAI, Anthropic) to generate LinkedIn content.
• Learning: We may analyze patterns in high-performing content structures (not personal content) to improve generation quality.
• Screenshots: Screenshots uploaded to Comment Coach are processed for text extraction and then used to generate relevant comments.

5. Data Sharing

We do not sell your personal information. We may share data with:

• AI Service Providers: OpenAI and Anthropic process content generation requests. They have their own privacy policies.
• Payment Processors: Stripe handles subscription payments securely.
• Hosting Providers: Our infrastructure is hosted on secure cloud platforms.
• Legal Requirements: We may disclose information if required by law.

6. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (HTTPS)
• Secure database storage
• Access controls and authentication
• Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data as follows:

• Account Data: Kept while your account is active
• Generated Content: Stored for your reference and to improve service
• Usage Logs: Retained for up to 12 months

You can request deletion of your account and associated data at any time.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@useknopp.com.

9. Children's Privacy

Knopp is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links

Our Service may contain links to third-party websites (like LinkedIn). We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@useknopp.com
• LinkedIn: Knopp AI